{"id":24044,"date":"2020-09-17T07:53:58","date_gmt":"2020-09-17T12:53:58","guid":{"rendered":"https:\/\/timefreedombusiness.com\/program\/?page_id=24044"},"modified":"2024-11-11T11:33:30","modified_gmt":"2024-11-11T16:33:30","slug":"project-kit-client-happiness-team-how-to-support-your-clients-with-first-class-customer-service","status":"publish","type":"page","link":"https:\/\/timefreedombusiness.com\/program\/project-kit-client-happiness-team-how-to-support-your-clients-with-first-class-customer-service","title":{"rendered":"Project Kit: Client Happiness Team! How to Support Your Clients with First Class Customer Service"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#ffffff&#8221; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; custom_padding_phone=&#8221;&#8221; transparent_background=&#8221;off&#8221; padding_mobile=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Reduce Client Churn and Keep Your Customers Happy (No Answering Emails at 2 a.m. Required)&#8221; _builder_version=&#8221;4.16&#8243; text_line_height=&#8221;2em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><b style=\"font-size: 36pt; color: #e59b9b;\"><strong>If You Want to Get More Done, Have More Fun, and Delight Your Clients Without Answering Emails at 2am\u00a0&#8212; My <em>\u201cClient Happiness Team! How to Support Your Clients with First Class Customer Service\u201d<\/em> Project Kit Could be for You!<\/strong><\/b><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Hey there gorgeous!&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Hey there gorgeous,<\/p>\n<p><strong>One thing\u2019s for sure: You give your clients your all.<\/strong><\/p>\n<p>You\u2019re extremely motivated, passionate, and fired up about the work you do.<\/p>\n<p>But&#8230;<\/p>\n<p><strong>Your day-to-day is SO filled to the brim with coaching, creating and\/or marketing that sometimes pieces of your customer service slip through the cracks.<\/strong><\/p>\n<p><strong>For example, maybe you\u2019re&#8230;<\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;Constantly worried that your clients are going to \u201cfire\u201d you because oops\u2013you replied to that (simple) email question three days late (again!)&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe052;||divi||400&#8243; icon_color=&#8221;#74babb&#8221; icon_placement=&#8221;left&#8221; admin_label=&#8221;Constantly worried that your clients are going to \u201cfire\u201d you because oops\u2013you replied to that (simple) email question three days late (again!)&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;|on|||&#8221; header_font_size=&#8221;22px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width_tablet=&#8221;50px&#8221; animation=&#8221;off&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_blurb title=&#8221;Unintentionally letting Facebook messages from clients (or clients-to-be) go unanswered for days\u2013and making them feel ignored &#038; unimportant in the process&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe052;||divi||400&#8243; icon_color=&#8221;#74babb&#8221; icon_placement=&#8221;left&#8221; admin_label=&#8221;Unintentionally letting Facebook messages from clients (or clients-to-be) go unanswered for days\u2013and making them feel ignored &#038; unimportant in the process&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;|on|||&#8221; header_font_size=&#8221;22px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width_tablet=&#8221;50px&#8221; animation=&#8221;off&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_blurb title=&#8221;Knee-deep in \u201cyour thing\u201d (whatever that is\u2013coaching, creating, you name it) &#038; can\u2019t keep up with every request that comes in (How can you possibly send Susy Q an updated invoice, respond to that upset email about how someone didn\u2019t receive their digital product and coach the client right in front of you\u2013at the same time?)&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe052;||divi||400&#8243; icon_color=&#8221;#74babb&#8221; icon_placement=&#8221;left&#8221; admin_label=&#8221;Knee-deep in \u201cyour thing\u201d (whatever that is\u2013coaching, creating, you name it) &#038; can\u2019t keep up with every request that comes in (How can you possibly send Susy Q an updated invoice, respond to that upset email about how someone didn\u2019t receive their digital product and coach the client right in front of you\u2013at the same time?)&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;|on|||&#8221; header_font_size=&#8221;22px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width_tablet=&#8221;50px&#8221; animation=&#8221;off&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/woman-blue-shirt-hand-over-mouth.jpg&#8221; title_text=&#8221;woman blue shirt hand over mouth&#8221; align=&#8221;center&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.16&#8243; box_shadow_style=&#8221;preset1&#8243; use_border_color=&#8221;off&#8221; always_center_on_mobile=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Oh, and worst of all, feeling super-strained because you\u2019re constantly hunting for new clients or customers&#8230; since the old ones don\u2019t exactly consistently come back.&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Oh, and worst of all, feeling super-strained because you\u2019re constantly hunting for new clients or customers&#8230; since the old ones don\u2019t exactly consistently come back.<\/strong><\/p>\n<p>Sound familiar? If so, Houston, we have a (major) problem!<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Angry, upset or unhappy customers breed all kinds of problems. &#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><strong style=\"color: #6cb8c3; font-size: 18pt;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-23437  alignleft\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/05\/stressed-out-woman-yellow-jacket.png\" alt=\"\" width=\"507\" height=\"338\" srcset=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/05\/stressed-out-woman-yellow-jacket.png 507w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/05\/stressed-out-woman-yellow-jacket-480x320.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 507px, 100vw\" \/>Angry, upset or unhappy customers breed all kinds of problems.<\/strong><\/h3>\n<p style=\"text-align: left;\"><strong>Think:<\/strong><\/p>\n<p style=\"text-align: left;\">\u2013 <strong>Lower retention and higher churn rates<\/strong> (wh<em>ich means you have to work more, market more and do more work to secure clients month-after-month)<\/em><\/p>\n<p style=\"text-align: left;\">\u2013 <strong>Subpar reviews<\/strong><em> (which can undermine your confidence like whoa)<\/em><\/p>\n<p style=\"text-align: left;\">\u2013 <strong>And even a smaller bank account<\/strong> (because of all the repeat business you\u2019re missing out on!)<\/p>\n<h3><strong style=\"color: #6cb8c3; font-size: 18pt;\">Happy customers, on the other hand, lead to an array of positive benefits, like glowing, blush-inducing testimonials, shining referrals and loyal, lifelong buyers.<\/strong><\/h3>\n<p style=\"text-align: left;\">(And yes, likely a higher bank balance, too.)<\/p>\n<p style=\"text-align: left;\"><strong>Now tell me: Which one would you like to have more of in your business?<\/strong><\/p>\n<p style=\"text-align: left;\">Exactly.<\/p>\n<p style=\"text-align: left;\">The good news?<\/p>\n<p style=\"text-align: left;\"><strong>There\u2019s a very clear-cut way to make your current clients happier and your future clients excited to say yes to you, faster\u2013and bonus?<\/strong><\/p>\n<p style=\"text-align: left;\"><strong>It doesn\u2019t require you responding to emails at 2 a.m. (Hallelujah!)<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Good Customer Service Can Make or Break Your Business&#8221; _builder_version=&#8221;4.16&#8243; text_line_height=&#8221;2em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #e59b9b;\"><span style=\"font-size: 36pt;\"><span style=\"color: #e59b9b;\"><span style=\"font-size: 36pt;\"><b><strong>Good Customer Service Can Make or Break Your Business<\/strong><\/b><\/span><\/span><\/span><\/span><\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Instead, just imagine this&#8230; &#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-size: 18pt; color: #6cb8c3;\"><strong>Instead, just imagine this&#8230;\u00a0<\/strong><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;Having a rock-solid &#038; reliable VA\u2013or entire customer service team\u2013that takes care of your clients for you 24\/7&#8243; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe052;||divi||400&#8243; icon_color=&#8221;#74babb&#8221; icon_placement=&#8221;left&#8221; admin_label=&#8221;Having a rock-solid &#038; reliable VA\u2013or entire customer service team\u2013that takes care of your clients for you 24\/7&#8243; _builder_version=&#8221;4.16&#8243; header_font=&#8221;|on|||&#8221; header_font_size=&#8221;22px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width_tablet=&#8221;50px&#8221; animation=&#8221;off&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_blurb title=&#8221;Knowing your customer service team is fully equipped to handle, manage, and make decisions (which means you can take a breather &#038; coach clients and\/or step away for a spa day without worrying people won\u2019t be taken care of)&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe052;||divi||400&#8243; icon_color=&#8221;#74babb&#8221; icon_placement=&#8221;left&#8221; admin_label=&#8221;Knowing your customer service team is fully equipped to handle, manage, and make decisions (which means you can take a breather &#038; coach clients and\/or step away for a spa day without worrying people won\u2019t be taken care of)&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;|on|||&#8221; header_font_size=&#8221;22px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width_tablet=&#8221;50px&#8221; animation=&#8221;off&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_blurb title=&#8221;Freeing up major time in your day, without the looming fear that if you do step away you (or your team) will \u201cdrop the ball\u201d\u2013and you\u2019ll lose the income&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe052;||divi||400&#8243; icon_color=&#8221;#74babb&#8221; icon_placement=&#8221;left&#8221; admin_label=&#8221;Freeing up major time in your day, without the looming fear that if you do step away you (or your team) will \u201cdrop the ball\u201d\u2013and you\u2019ll lose the income&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;|on|||&#8221; header_font_size=&#8221;22px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width_tablet=&#8221;50px&#8221; animation=&#8221;off&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/woman-white-shirt-happy-dancing-along.jpg&#8221; title_text=&#8221;woman white shirt happy dancing along&#8221; align=&#8221;center&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.16&#8243; box_shadow_style=&#8221;preset1&#8243; use_border_color=&#8221;off&#8221; always_center_on_mobile=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/woman-on-beach-with-drink-in-pink-cup.jpg&#8221; title_text=&#8221;woman on beach with drink in pink cup&#8221; align=&#8221;center&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.16&#8243; box_shadow_style=&#8221;preset1&#8243; use_border_color=&#8221;off&#8221; always_center_on_mobile=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;Clients and customers returning to work with you over &#038; over because your customer experience is just that good&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe052;||divi||400&#8243; icon_color=&#8221;#74babb&#8221; icon_placement=&#8221;left&#8221; admin_label=&#8221;Clients and customers returning to work with you over &#038; over because your customer experience is just that good&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;|on|||&#8221; header_font_size=&#8221;22px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width_tablet=&#8221;50px&#8221; animation=&#8221;off&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_blurb title=&#8221;Not needing to take time away from other precious activities in your business (or people in your life) to personally respond to every client interaction&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe052;||divi||400&#8243; icon_color=&#8221;#74babb&#8221; icon_placement=&#8221;left&#8221; admin_label=&#8221;Not needing to take time away from other precious activities in your business (or people in your life) to personally respond to every client interaction&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;|on|||&#8221; header_font_size=&#8221;22px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width_tablet=&#8221;50px&#8221; animation=&#8221;off&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_blurb title=&#8221;Taking your business way less personally, no longer dreading open your inbox &#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe052;||divi||400&#8243; icon_color=&#8221;#74babb&#8221; icon_placement=&#8221;left&#8221; admin_label=&#8221;Taking your business way less personally, no longer dreading open your inbox &#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;|on|||&#8221; header_font_size=&#8221;22px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width_tablet=&#8221;50px&#8221; animation=&#8221;off&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_blurb title=&#8221;Unhappy clients not only walking away feeling heard, seen &#038; valued\u2013but actually turning into raving fans themselves!&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe052;||divi||400&#8243; icon_color=&#8221;#74babb&#8221; icon_placement=&#8221;left&#8221; admin_label=&#8221;Unhappy clients not only walking away feeling heard, seen &#038; valued\u2013but actually turning into raving fans themselves!&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;|on|||&#8221; header_font_size=&#8221;22px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width_tablet=&#8221;50px&#8221; animation=&#8221;off&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Sound too good to be true? It\u2019s not. &#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-24152  alignright\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/woman-working-in-bed-with-dog-and-laptop.jpg\" alt=\"\" width=\"499\" height=\"333\" srcset=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/woman-working-in-bed-with-dog-and-laptop.jpg 499w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/woman-working-in-bed-with-dog-and-laptop-480x320.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 499px, 100vw\" \/><strong>Sound too good to be true? It\u2019s not.\u00a0<\/strong><\/p>\n<p><strong>When you implement the plan inside this project kit, you\u2019ll learn everything you need to know to put together a killer customer service team that treats your customers, prospects and clients like #queens, frees you up to do better work, and gives you the white space to (finally) prioritize your own health &amp; well-being.<\/strong><\/p>\n<p>Oh, and keeps your lovely clients coming back for more and more <em>and more.<\/em><\/p>\n<p>Come learn exactly how to find, hire, manage, and<em> empower<\/em> a crazy-good customer service team with this <strong>step-by-step system, plus get all the customer-satisfaction-boosting templates and word-for-word scripts you could ever need.<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Want to Get More Done, Have More Fun and Delight Clients &#8211; Without Any Extra Hours?&#8221; _builder_version=&#8221;4.16&#8243; text_line_height=&#8221;2em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 36pt; color: #e59b9b;\"><span style=\"color: #e59b9b;\"><span style=\"font-size: 36pt;\"><b>Want to Get More Done, Have More Fun and Delight Clients &#8211; Without Any Extra Hours?<\/b><\/span><\/span><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 36pt; color: #e59b9b;\"><span style=\"color: #e59b9b;\"><span style=\"font-size: 36pt;\"><b>Start Using My <em>&#8220;Client Happiness Team! How to Support Your Clients with First Class Customer Service<strong>&#8221; <\/strong><\/em><strong>Project Kit to Help You Reduce Client Churn and Keep Your Customers Happy (No Answering Emails at 2 a.m. Required)!<\/strong><\/b><\/span><\/span><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;This Step-by-Step Plan Covers: (.doc format)&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe058;||divi||400&#8243; icon_color=&#8221;#74babb&#8221; icon_placement=&#8221;left&#8221; admin_label=&#8221;The plan covers&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;|on|||&#8221; header_font_size=&#8221;30&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width_tablet=&#8221;50px&#8221; animation=&#8221;left&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><span style=\"font-size: 18pt;\"><strong>Getting Started<\/strong><\/span>\n<ul>\n<li><span style=\"font-size: 18pt;\">Marketing Strategy Overview<\/span><\/li>\n<li><span style=\"font-size: 18pt;\">Timeline &amp; Budget<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span style=\"font-size: 18pt;\"><b style=\"font-size: 18pt;\">Section 1: The Secret to Keeping Your Clients Happy &amp; Always Coming Back <br \/><\/b><\/span>\n<ul>\n<li><span style=\"font-size: 18pt;\">Step 1: The Secret to Keeping Your Clients Happy &amp; Always Coming Back <\/span><\/li>\n<li><span style=\"font-size: 18pt;\">Step 2: Determine WHO is the Best Fit to Run Your Client Happiness Team<\/span><\/li>\n<li><span style=\"font-size: 18pt;\">Step 3: Creating Your Own Customer Experience Manifesto to Ensure Quality<\/span><\/li>\n<li><span style=\"font-size: 18pt;\">Step 4: Your Quality Assurance Standard to Rising Above Your Competition<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span style=\"font-size: 18pt;\"><strong>Section 2: Align Your Business with Superior Experience so Satisfaction Rises<\/strong><\/span>\n<ul>\n<li><span style=\"font-size: 18pt;\">Step 5: The Mindset of a Customer Service Rock Star<\/span><\/li>\n<li><span style=\"font-size: 18pt;\">Step 6: Train Up Your Team to Offer A+ Support Every Single Time<\/span><\/li>\n<li><span style=\"font-size: 18pt;\">Step 7: Open Lines of Communication Is Essential for Stellar Performance<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span style=\"font-size: 18pt;\"><strong>Section 3: Creating A High-Performance<br \/>Customer Service Initiative<br \/><\/strong><\/span>\n<ul>\n<li><span style=\"font-size: 18pt;\">Step 8: Pick Your All-Star Support System Platform<\/span><\/li>\n<li><span style=\"font-size: 18pt;\">Step 9: Measure Your Customer Service Metrics to Continually and Always Improve<\/span><\/li>\n<li><span style=\"font-size: 18pt;\">Step 10: Make it Easy with Templates and Scripts for Your Entire Team<\/span><\/li>\n<li><span style=\"font-size: 18pt;\">Step 11: Build an Incredible Resource Area that Eliminates Potential Questions<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/sales-page-client-happiness-team.jpg&#8221; title_text=&#8221;sales page &#8211; client happiness team&#8221; align=&#8221;center&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.16&#8243; box_shadow_style=&#8221;preset1&#8243; use_border_color=&#8221;off&#8221; always_center_on_mobile=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;PLUS, You&#8217;ll Also Get All These Materials Included Inside this Kit Too! &#8221; _builder_version=&#8221;4.16&#8243; text_line_height=&#8221;2em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<span style=\"font-size: 36pt;\"><strong><span style=\"color: #e59b9b;\">PLUS, You&#8217;ll Also Get All These Materials Included Inside this Kit Too!<\/span><\/strong><\/span><br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;Templates + Worksheets + Swipe Files + And More!&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe059;||divi||400&#8243; icon_color=&#8221;#74babb&#8221; icon_placement=&#8221;left&#8221; admin_label=&#8221;Templates + Worksheets + Swipe Files + And More!&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;|on|||&#8221; header_font_size=&#8221;30&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width_tablet=&#8221;50px&#8221; animation=&#8221;off&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><span style=\"font-size: 18pt;\">Common Phrases for Conversations Template<\/span><\/li>\n<li><span style=\"font-size: 18pt;\">Communication Outline Worksheet<\/span><\/li>\n<li><span style=\"font-size: 24px;\">Create Your Own Script Template<\/span><\/li>\n<li><span style=\"font-size: 18pt;\">Customer Service Communication Worksheet<\/span><\/li>\n<li><span style=\"font-size: 18pt;\">Customer Experience Manifesto Worksheet<\/span><\/li>\n<li><span style=\"font-size: 24px;\">Customer Service Metrics Worksheet<\/span><\/li>\n<li><span style=\"font-size: 18pt;\">Customer Service Monthly Reporting Template<\/span><\/li>\n<li><span style=\"font-size: 18pt;\">Customer Service Rep. Monthly Performance Template<\/span><\/li>\n<li><span style=\"font-size: 18pt;\">Customer Service Rep. Welcome Letter Template<\/span><\/li>\n<li><span style=\"font-size: 24px;\">Platform Comparison Template<\/span><\/li>\n<li><span style=\"font-size: 18pt;\">Frequently Asked Questions Template<\/span><\/li>\n<li><span style=\"font-size: 18pt;\">Sample CS Rep Job Description Template<\/span><\/li>\n<li><span style=\"font-size: 18pt;\">Training a CS Rep Template<\/span><\/li>\n<li><span style=\"font-size: 18pt;\">Write Your Own Job Description Template<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_blurb][et_pb_blurb title=&#8221;Task Tracking Calendar (.doc format)&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe059;||divi||400&#8243; icon_color=&#8221;#74babb&#8221; icon_placement=&#8221;left&#8221; admin_label=&#8221;Task Tracking Calendar (.doc format)&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;|on|||&#8221; header_font_size=&#8221;30&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width_tablet=&#8221;50px&#8221; animation=&#8221;off&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<span style=\"font-size: 18pt;\">This calendar is such a simple, but powerful tool with task reminders to help your assistant stay on schedule, and meet your deadlines. She can print off a copy to keep on her desk, or she can add the tasks to her calendar in Basecamp or whatever project management system you use.<\/span><br \/>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;Checklists to Help You &#038; Your Virtual Assistant Stay on Track (.doc format) &#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe059;||divi||400&#8243; icon_color=&#8221;#74babb&#8221; icon_placement=&#8221;left&#8221; admin_label=&#8221;Checklists to Help You &#038; Your Virtual Assistant Stay on Track (.doc format) &#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;|on|||&#8221; header_font_size=&#8221;30&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; max_width_tablet=&#8221;50px&#8221; animation=&#8221;off&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><span style=\"font-size: 18pt;\">Business Assessment Checklist<\/span><\/li>\n<li><span style=\"font-size: 18pt;\">Customer Service Delivery Checklist\u00a0<\/span><\/li>\n<li><span style=\"font-size: 18pt;\">Do&#8217;s and Dont&#8217;s of Customer Service Checklist<\/span><\/li>\n<li><span style=\"font-size: 18pt;\">FAQ &amp; Resource Checklist\u00a0<\/span><\/li>\n<li><span style=\"font-size: 18pt;\">Help Desk Features Checklist <\/span><\/li>\n<li><span style=\"font-size: 18pt;\">Onboarding a Customer Service Rep Checklist<\/span><\/li>\n<li><span style=\"font-size: 18pt;\"> Script and Template Checklist\u00a0<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_blurb][et_pb_blurb title=&#8221;Monthly Results Report (.pdf format)&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe059;||divi||400&#8243; icon_color=&#8221;#74babb&#8221; icon_placement=&#8221;left&#8221; admin_label=&#8221;Monthly Results Report (.pdf format)&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;|on|||&#8221; header_font_size=&#8221;30&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; animation=&#8221;off&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; global_colors_info=&#8221;{}&#8221;]<span style=\"font-size: 18pt;\">This is a fill-in-the-blank report that your assistant can fill in at the end of every month. It will give you a snapshot of your business after the new marketing plan has been implemented, what your assistant worked on, and what else she can do to help you clear your plate. She can share achieved results, any unexpected hurdles that came up and and how she handled them, as well as any feedback she has.<\/span><br \/>\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Here\u2019s a Few Examples of Some of the Items You\u2019ll Get: (not all items are shown)&#8221; _builder_version=&#8221;4.16&#8243; text_line_height=&#8221;2em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<span style=\"font-size: 36pt;\"><strong><span style=\"color: #e59b9b;\">Here are a Few Examples of Some of the Items You\u2019ll Get: <\/span><\/strong><\/span><br \/>\n[\/et_pb_text][et_pb_text admin_label=&#8221;Screenshots&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Step-by-Step Marketing Plan<\/strong><\/span><\/h1>\n<p style=\"text-align: center;\"><span style=\"font-size: 14pt; color: #000000;\"><b>You can hand this step-by-step plan to your virtual assistant and she can follow the steps to help you in your business. You can edit and tweak this document with additional information your team may need, or you can even remove anything that doesn&#8217;t apply to your business. <\/b><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 14pt; color: #000000;\"><b>You can even record a training video covering each of the steps in this plan that walks your VA through exactly what you need her to do to help you with this project. Then just upload to dropbox and share it with her.<\/b><\/span><\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-24081 aligncenter size-full\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-Step-by-step-client-happiness.png\" alt=\"\" width=\"1556\" height=\"239\" srcset=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-Step-by-step-client-happiness.png 1556w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-Step-by-step-client-happiness-1280x197.png 1280w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-Step-by-step-client-happiness-980x151.png 980w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-Step-by-step-client-happiness-480x74.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1556px, 100vw\" \/><\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Monthly Results Report<\/strong><\/span><\/h1>\n<p style=\"text-align: center;\"><span style=\"font-size: 14pt; color: #000000;\"><b>Give this fill-in-the-blank report to your assistant at the completion of your project. It will give you a snapshot of your business after the new marketing plan has been implemented, what your assistant worked on, and what else she can do to help you clear your plate. She can share achieved results, any unexpected hurdles that came up and how she handled them, as well as any feedback she has.<\/b><\/span><b><\/b><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-24078 aligncenter size-full\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshotmonthly-results-report-client-happiness.png\" alt=\"\" width=\"1526\" height=\"342\" srcset=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshotmonthly-results-report-client-happiness.png 1526w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshotmonthly-results-report-client-happiness-1280x287.png 1280w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshotmonthly-results-report-client-happiness-980x220.png 980w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshotmonthly-results-report-client-happiness-480x108.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1526px, 100vw\" \/><\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>\u00a0Task Tracking Calendar<\/strong><\/span><\/h1>\n<p style=\"text-align: center;\"><span style=\"color: #000000; font-size: 14pt;\"><strong>This calendar is such a simple, but powerful tool with task reminders to help your assistant stay on schedule, and meet your deadlines. She can print off a copy to keep on her desk, or she can add the tasks to her calendar in Basecamp or whatever project management system you use.<\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-24072 aligncenter size-full\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot_monthly-task-tracking-calendar.png\" alt=\"\" width=\"664\" height=\"265\" srcset=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot_monthly-task-tracking-calendar.png 664w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot_monthly-task-tracking-calendar-480x192.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 664px, 100vw\" \/><\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Common Phrases for Conversations Template<\/strong><\/span><\/h1>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\"><strong><span style=\"font-size: 14pt;\"><b>Use this template as an aide to writing your scripts.<\/b><\/span><\/strong><\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-24085 aligncenter size-full\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-common-phrases-for-conversations.png\" alt=\"\" width=\"770\" height=\"340\" srcset=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-common-phrases-for-conversations.png 770w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-common-phrases-for-conversations-480x212.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 770px, 100vw\" \/><\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Communication Outline Worksheet<\/strong><\/span><\/h1>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\"><strong><span style=\"font-size: 14pt;\"><b>Use this visual template and worksheet to create and insert your company scripts for optimal customer communication flow.<br \/><\/b><\/span><\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-24086 aligncenter size-full\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-communication-outline-worksheet.png\" alt=\"\" width=\"1304\" height=\"179\" srcset=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-communication-outline-worksheet.png 1304w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-communication-outline-worksheet-1280x176.png 1280w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-communication-outline-worksheet-980x135.png 980w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-communication-outline-worksheet-480x66.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1304px, 100vw\" \/><\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Create Your Own Script Template<\/strong><\/span><\/h1>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\"><span style=\"font-size: 14pt;\"><b>Use this template whenever you want to create a new script. No matter what type of script you are writing, always start on a positive note.<\/b><\/span><\/span><\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-24087 aligncenter size-full\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-create-your-own-script-template.png\" alt=\"\" width=\"1278\" height=\"344\" srcset=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-create-your-own-script-template.png 1278w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-create-your-own-script-template-980x264.png 980w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-create-your-own-script-template-480x129.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1278px, 100vw\" \/><\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>CS Communication Worksheet<\/strong><\/span><\/h1>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\"><strong><span style=\"font-size: 14pt;\"><b>Use this worksheet to ensure your communication skills as a Customer Service representative go above and beyond.<\/b><\/span><\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-24088 aligncenter size-full\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-cs-communication-worksheet.png\" alt=\"\" width=\"1022\" height=\"335\" srcset=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-cs-communication-worksheet.png 1022w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-cs-communication-worksheet-980x321.png 980w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-cs-communication-worksheet-480x157.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1022px, 100vw\" \/><\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Customer Experience Manifesto Worksheet<\/strong><\/span><\/h1>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\"><strong><span style=\"font-size: 14pt;\"><b>Use this worksheet to write a powerful Customer Experience Manifesto. <\/b><\/span><\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-24089 aligncenter size-full\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-customer-experience-manifesto-worksheet.png\" alt=\"\" width=\"1276\" height=\"341\" srcset=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-customer-experience-manifesto-worksheet.png 1276w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-customer-experience-manifesto-worksheet-980x262.png 980w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-customer-experience-manifesto-worksheet-480x128.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1276px, 100vw\" \/><\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Customer Service Metrics Worksheet<\/strong><\/span><\/h1>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\"><strong><span style=\"font-size: 14pt;\"><b>\u00a0Use this worksheet to keep on top of your Customer Service metrics, so you can see where improvement is needed. <\/b><\/span><\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-24090 aligncenter size-full\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-customer-service-metrics-worksheet.png\" alt=\"\" width=\"769\" height=\"339\" srcset=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-customer-service-metrics-worksheet.png 769w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-customer-service-metrics-worksheet-480x212.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 769px, 100vw\" \/><\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Customer Service Monthly Reporting Template<\/strong><\/span><\/h1>\n<p style=\"text-align: center;\"><span style=\"font-size: 14pt; color: #000000;\"><b style=\"color: #000000; font-size: 14pt;\">Use this template to create your own focused and targeted Customer Service monthly report form. <\/b><\/span><\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-24091 aligncenter size-full\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-customer-service-monthly-reporting-template.png\" alt=\"\" width=\"670\" height=\"270\" srcset=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-customer-service-monthly-reporting-template.png 670w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-customer-service-monthly-reporting-template-480x193.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 670px, 100vw\" \/><\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Customer Service Rep Monthly Performance<\/strong><\/span><\/h1>\n<p style=\"text-align: center;\"><span style=\"font-size: 14pt; color: #000000;\"><b>Use this worksheet to track monthly agent performance.<\/b><\/span><\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-24032 aligncenter size-full\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/09\/group-starter-rules-swipe-files.jpg\" alt=\"\" width=\"769\" height=\"333\" srcset=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/09\/group-starter-rules-swipe-files.jpg 769w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/09\/group-starter-rules-swipe-files-480x208.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 769px, 100vw\" \/><\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Customer Service Rep Welcome Letter Template<\/strong><\/span><\/h1>\n<p style=\"text-align: center;\"><span style=\"font-size: 14pt; color: #000000;\"><b>Use this template to write a Welcome Letter for your new Customer Service representative.<\/b><\/span><\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-24093 aligncenter size-full\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-customer-service-rep-welcome-letter-template.png\" alt=\"\" width=\"266\" height=\"339\" srcset=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-customer-service-rep-welcome-letter-template.png 266w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-customer-service-rep-welcome-letter-template-235x300.png 235w\" sizes=\"(max-width: 266px) 100vw, 266px\" \/><\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Customer Support Platform Comparisons<\/strong><\/span><\/h1>\n<p style=\"text-align: center;\"><span style=\"font-size: 14pt; color: #000000;\"><b style=\"color: #000000; font-size: 14pt;\">Use this worksheet to compare Help Desk software and decide which solutions best suit your business.<\/b><\/span><\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-24094 aligncenter size-full\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-customer-support-platform-comparisons.png\" alt=\"\" width=\"663\" height=\"268\" srcset=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-customer-support-platform-comparisons.png 663w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-customer-support-platform-comparisons-480x194.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 663px, 100vw\" \/><\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Frequently Asked Questions Template<\/strong><\/span><\/h1>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\"><strong><span style=\"font-size: 14pt;\"><b>Use this template as a shortcut guide to commonly-asked customer service questions.<\/b><\/span><\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-24095 aligncenter size-full\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-frequently-asked-questions-template.png\" alt=\"\" width=\"523\" height=\"336\" srcset=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-frequently-asked-questions-template.png 523w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-frequently-asked-questions-template-480x308.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 523px, 100vw\" \/><\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Sample Customer Service Rep Job Description Template<\/strong><\/span><\/h1>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\"><strong><span style=\"font-size: 14pt;\"><b>Use this template as a guide for when you are ready to draft your own CS rep job description.<\/b><\/span><\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-24096 aligncenter size-full\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-sample-customer-service-job-description-template.png\" alt=\"\" width=\"521\" height=\"337\" srcset=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-sample-customer-service-job-description-template.png 521w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-sample-customer-service-job-description-template-480x310.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 521px, 100vw\" \/><\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Training a Customer Service Rep Template<\/strong><\/span><\/h1>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\"><strong><span style=\"font-size: 14pt;\"><b>Use this template to develop a training outline for all Customer Service representatives in your company.<\/b><\/span><\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-24097 aligncenter size-full\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-training-a-customer-service-rep-template.png\" alt=\"\" width=\"518\" height=\"339\" srcset=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-training-a-customer-service-rep-template.png 518w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-training-a-customer-service-rep-template-480x314.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 518px, 100vw\" \/><\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Write Your Own Job Description Template<\/strong><\/span><\/h1>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\"><strong><span style=\"font-size: 14pt;\"><b>Use this template to easily and quickly write your own job description for a CS rep.\u00a0<\/b><\/span><\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-24098 aligncenter size-full\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-write-your-own-job-description-template.png\" alt=\"\" width=\"516\" height=\"336\" srcset=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-write-your-own-job-description-template.png 516w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-write-your-own-job-description-template-480x313.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 516px, 100vw\" \/><\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Business Assessment Checklist<\/strong><\/span><\/h1>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\"><strong><span style=\"font-size: 14pt;\"><b>Use this checklist to ensure you\u2019ve thought of everything your VA or agent will need to handle all inquiries<\/b><\/span><\/strong><\/span><\/p>\n<h1><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-24073 aligncenter size-full\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-business-assessment-checklist.png\" alt=\"\" width=\"1024\" height=\"339\" srcset=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-business-assessment-checklist.png 1024w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-business-assessment-checklist-980x324.png 980w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-business-assessment-checklist-480x159.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/h1>\n<h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Customer Service Delivery Checklist<\/strong><\/span><\/h1>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\"><span style=\"font-size: 14pt;\"><b>Use this checklist to make sure you miss no opportunity to deliver super Customer Service.<\/b><\/span><\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-24074 aligncenter size-full\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-customer-service-delivery-checklist.png\" alt=\"\" width=\"521\" height=\"338\" srcset=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-customer-service-delivery-checklist.png 521w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-customer-service-delivery-checklist-480x311.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 521px, 100vw\" \/><\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Do&#8217;s &amp; Don&#8217;ts of Customer Sevice Checklist<\/strong><\/span><\/h1>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\"><strong><span style=\"font-size: 14pt;\"><b>Use this checklist to make sure you do all the right things when providing customer service \u2013 and avoid doing the wrong things!<\/b><\/span><\/strong><\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-24075 aligncenter size-full\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-dos-and-donts-of-customer-service.png\" alt=\"\" width=\"517\" height=\"335\" srcset=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-dos-and-donts-of-customer-service.png 517w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-dos-and-donts-of-customer-service-480x311.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 517px, 100vw\" \/><\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>FAQ &amp; Resource Page Checklist<\/strong><\/span><\/h1>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\"><strong><span style=\"font-size: 14pt;\"><b>Use this checklist to make sure you have included all essential information in your FAQ section or page, as well as your Resource page.<\/b><\/span><\/strong><\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-24076 aligncenter size-full\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-faq-and-resource-checklist.png\" alt=\"\" width=\"1272\" height=\"339\" srcset=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-faq-and-resource-checklist.png 1272w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-faq-and-resource-checklist-980x261.png 980w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-faq-and-resource-checklist-480x128.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1272px, 100vw\" \/><\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Help Desk Feature Checklist<\/strong><\/span><\/h1>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\"><strong><span style=\"font-size: 14pt;\"><b>Use this worksheet to determine which features you need in your Help Desk.\u00a0<\/b><\/span><\/strong><\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-24077 aligncenter size-full\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-help-desk-features-checklist.png\" alt=\"\" width=\"518\" height=\"339\" srcset=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-help-desk-features-checklist.png 518w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-help-desk-features-checklist-480x314.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 518px, 100vw\" \/><\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Onboarding a Customer Service Rep Checklist<\/strong><\/span><\/h1>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\"><strong><span style=\"font-size: 14pt;\"><b>Use this checklist to properly onboard your customer service representative and set a professional tone that represents your values and gets her clear on your expectations.<\/b><\/span><\/strong><\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-24079 aligncenter size-full\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-onboarding-a-customer-service-rep-checklist.png\" alt=\"\" width=\"518\" height=\"336\" srcset=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-onboarding-a-customer-service-rep-checklist.png 518w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-onboarding-a-customer-service-rep-checklist-480x311.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 518px, 100vw\" \/><\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Script &amp; Template Checklist<\/strong><\/span><\/h1>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\"><strong><span style=\"font-size: 14pt;\"><b>Use this checklist to decide what kind of scripts and templates we need to create for customer service.<\/b><\/span><\/strong><\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-24080 aligncenter size-full\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-script-and-template-checklist.png\" alt=\"\" width=\"769\" height=\"335\" srcset=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-script-and-template-checklist.png 769w, https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2020\/10\/screenshot-script-and-template-checklist-480x209.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 769px, 100vw\" \/><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#e59b9b&#8221; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; custom_padding_phone=&#8221;&#8221; transparent_background=&#8221;off&#8221; padding_mobile=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text admin_label=&#8221;CTA&#8221; _builder_version=&#8221;4.27.3&#8243; text_line_height=&#8221;2em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;dark&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 36pt; color: #ffffff;\"><strong>Get 65% Off this Kit with Promo Code: 65<\/strong><\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 36pt; color: #ffffff;\"><strong>And Pay Only <del>$127<\/del> $44.45!<\/strong><\/span><\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/cl225.infusionsoft.com\/app\/orderForms\/Project-Kit-Client-Happiness-Team-How-to-Support-Your-Clients-with-First-Class-Customer-Service&#8221; button_text=&#8221;Buy this Kit Now&#8221; button_alignment=&#8221;center&#8221; admin_label=&#8221;buy now button&#8221; _builder_version=&#8221;4.27.3&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;60&#8243; button_bg_color=&#8221;#74babb&#8221; button_font=&#8221;|on|||&#8221; button_use_icon=&#8221;off&#8221; background_layout=&#8221;dark&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#f2c3ab&#8221; background_image=&#8221;https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2021\/10\/TealandRed-copy.jpg&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If You Want to Get More Done, Have More Fun, and Delight Your Clients Without Answering Emails at 2am\u00a0&#8212; My \u201cClient Happiness Team! How to Support Your Clients with First Class Customer Service\u201d Project Kit Could be for You!Hey there gorgeous, One thing\u2019s for sure: You give your clients your all. You\u2019re extremely motivated, passionate, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<p>[et_pb_section bb_built=\"1\" fullwidth=\"off\" specialty=\"off\" _builder_version=\"3.0.95\" background_image=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2018\/01\/header-background-pricing-v4.jpg\" next_background_color=\"#000000\"][et_pb_row _builder_version=\"3.0.102\" background_position=\"center_right\" custom_padding=\"|33px||33px\"][et_pb_column type=\"2_3\"][et_pb_text admin_label=\"headline copy\" background_layout=\"light\" text_line_height=\"2em\" use_border_color=\"off\" disabled=\"off\" module_alignment=\"left\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.98\"]<\/p><p style=\"text-align: center;\"><span style=\"font-size: 36pt; color: #ffffff;\"><strong>I Can\u2019t Make Your To-Do List Go Away...But I Can Help You Avoid Project Overwhelm So You Can Build Your Business, Free Up Your Time, and Put More Money in Your Pocket!<\/strong><\/span><\/p><p><img class=\"aligncenter size-full wp-image-18389\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2017\/12\/Group-4.png\" alt=\"\" width=\"102\" height=\"51\" \/><\/p><p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_3\"][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" fullwidth=\"off\" specialty=\"off\" transparent_background=\"off\" background_color=\"#ffffff\" allow_player_pause=\"off\" inner_shadow=\"off\" parallax=\"off\" parallax_method=\"off\" padding_mobile=\"off\" make_fullwidth=\"off\" use_custom_width=\"off\" width_unit=\"on\" make_equal=\"off\" use_custom_gutter=\"off\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_last_edited=\"on|desktop\" prev_background_color=\"#000000\" next_background_color=\"#e59b9b\"][et_pb_row background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"][et_pb_column type=\"4_4\"][et_pb_text admin_label=\"headline copy\" background_layout=\"light\" use_border_color=\"off\" text_line_height=\"2em\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.102\"]<\/p><p style=\"text-align: center;\"><span style=\"color: #e59b9b;\"><span style=\"font-size: 48px;\"><b>How to Plan + Create Your Own Kindle Book Series!<\/b><\/span><\/span><\/p><p>[\/et_pb_text][et_pb_text admin_label=\"There are a lot of different ways that you can book in clients into your 1:1 or group programs\" background_layout=\"light\" use_border_color=\"off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.102\"]<\/p><p>Hello gorgeous,<\/p><p><img class=\"alignright wp-image-19191\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2018\/04\/Depositphotos_54498101_edited.jpg\" alt=\"\" width=\"403\" height=\"278\" \/>One book is great, but a series of books...EPIC!<\/p><p>Of course, it can definitely be a challenge just to get one book written and up for sale, let alone a whole series. But if you really want to create an impact and really showcase your expertise you'll want to be more than a <em>\"one hit wonder\"<\/em>.<\/p><p>And the truth is, it doesn't have to be that hard! Especially if you already creating a lot of content in your business.<\/p><p><span style=\"font-size: 18pt; color: #d98c9e;\"><strong>Check out these two examples of women who have an entire series of books:<\/strong><\/span><\/p><p><strong>From Kat Loterzo <em>(now known as Katrina Ruth)<\/em>:<\/strong><\/p><p><img class=\"aligncenter wp-image-19217\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2018\/05\/kat-book-series-1024x261.png\" alt=\"\" width=\"703\" height=\"179\" \/><\/p><p><strong>From Kristen Joy:<\/strong><\/p><p><img class=\"aligncenter wp-image-19218\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2018\/05\/kristen-books-1024x251.png\" alt=\"\" width=\"697\" height=\"171\" \/><\/p><p>Just type their names into Amazon and you can see all their books for yourself.<\/p><p>If you want to create your own book series, <strong>you'll LOVE my brand new \"Irresistible Kindle Book Series\" kit that includes a step-by-step plan, templates, and checklists <\/strong>to help you get going!<\/p><p>[\/et_pb_text][et_pb_text admin_label=\"Introducing\" background_layout=\"light\" use_border_color=\"off\" text_line_height=\"2em\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.102\"]<\/p><p>\u00a0<\/p><p style=\"text-align: center;\"><span style=\"color: #e59b9b;\"><span style=\"font-size: 48px;\"><b>Introducing My Brand New \"Your Irresistible Kindle Book Series\" Project Kit!<\/b><\/span><\/span><\/p><p>\u00a0<\/p><p>[\/et_pb_text][et_pb_text admin_label=\"did you know that if you're a coach or service provider, you can actually use this kit and get paid by your clients?\" background_layout=\"light\" use_border_color=\"off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.102\"]<\/p><p class=\"bard-text-block style-scope\"><span style=\"font-size: 24pt; color: #075d7a;\"><strong>And<\/strong>...<b class=\"bard-text-block style-scope\">did you know that if you're a coach or service provider, you can actually use this kit and get paid by your clients?<\/b><\/span><\/p><p><img class=\"wp-image-18639 alignleft\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2018\/01\/writing-journal-grass-tall-green-dress.jpg\" alt=\"\" width=\"593\" height=\"889\" \/><\/p><p class=\"bard-text-block style-scope\">You totally can!<\/p><p class=\"bard-text-block style-scope\"><span style=\"font-size: 18pt;\"><b class=\"bard-text-block style-scope\">If you're a coach, you can:<\/b><\/span><\/p><p class=\"bard-text-block style-scope\">1) Use the kit and document your own process along the way. Meaning...make notes about your aha's, the things that came up for you, any challenges you had, what you did, your results.<\/p><p class=\"bard-text-block style-scope\">2) Create a 1:1 coaching session package or VIP day around the topic of the kit that you can sell to your clients.<\/p><p class=\"bard-text-block style-scope\">3) Print out the kit docs and have your notes in front of you. Then, guide your client through the entire process, step-by-step. You can\u00a0<i class=\"bard-text-block style-scope\">\"teach\"<\/i>\u00a0them each step, and then work through the questions with them during your session. They'll walk away from their session with a plan they can take and apply to their business.<\/p><p class=\"bard-text-block style-scope\">4) Don't want to do live 1:1 sessions? Record a video training for each step, and then at the end of each video, give them their\u00a0<i class=\"bard-text-block style-scope\">\"homework\"<\/i>\u00a0to work on before moving onto the next step. Then sell the course to your clients. Or post it as new content to your paid group program.<\/p><p class=\"bard-text-block style-scope\">5) Or simply, use the kit during a client's monthly 1:1 call so you have something to talk about and work on. Especially if your client doesn't have much to say or report on. So instead of sitting there in awkward silence or cutting a call short - you'll have something of value to provide to your client.<\/p><p class=\"bard-text-block style-scope\">Now here's the thing though...you CANNOT sell or giveaway the kit directly, because that's just for you and your team to use within your business.<\/p><p class=\"bard-text-block style-scope\">BUT...you CAN do all of the things I mentioned above.<\/p><p class=\"bard-text-block style-scope\"><span style=\"font-size: 18pt;\"><b class=\"bard-text-block style-scope\">If you're an assistant \/ business manager \/ operations manager you can:<\/b><\/span><\/p><p class=\"bard-text-block style-scope\">You can get on the phone with your client for a strategy session, and use the kit as a guide. You'll come across as a total expert AND you'll create an action plan for your client at the same time.<\/p><ul class=\"bard-text-block style-scope\"><li>Print off the kit docs to have in front of you during your call.<\/li><li class=\"bard-text-block style-scope\">Discuss each step in depth using the kit content as a guide.<\/li><li class=\"bard-text-block style-scope\">Walk through the questions and exercises with your client, and write their answers right onto the kit pages.<\/li><li class=\"bard-text-block style-scope\">Wrap up the call with a plan of action for how you'll proceed and assist your client in their business.<\/li><\/ul><p class=\"bard-text-block style-scope\">And hey, if you or your client are not able to, or don't have time to get on the phone - record all the information, and then send the recording and the list of info you need back from them to proceed.<\/p><p class=\"bard-text-block style-scope\">Seriously...there is nothing more powerful to a biz owner than an assistant who shows initiative. We want people on our team who can take an idea and come back to us with a plan of action for how to get it done!<\/p><p class=\"bard-text-block style-scope\">And I've made it super easy for you to do all of that with the project kit on this page...<\/p><p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"][et_pb_column type=\"4_4\"][et_pb_text admin_label=\"This Project Kit Includes All of These Templates + Checklists + More!\" background_layout=\"light\" text_line_height=\"2em\" use_border_color=\"off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.102\"]<\/p><p>\u00a0<\/p><p style=\"text-align: center;\"><span style=\"font-size: 36pt; color: #e59b9b;\"><strong>This Project Kit Includes a Step-by-Step Marketing Plan +\u00a0Templates + Checklists + More!<\/strong><\/span><\/p><p>\u00a0<\/p><p>[\/et_pb_text][et_pb_text admin_label=\"Now you AND your assistant can easily tackle your marketing to-do list \" background_layout=\"light\" text_orientation=\"left\" use_border_color=\"off\" border_color=\"#ffffff\" border_style=\"solid\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.102\"]<\/p><h2 style=\"text-align: center;\"><span style=\"color: #74babb;\"><strong>Now you AND your assistant can easily tackle your marketing to-do list using my done-for-you marketing plan + templates!<\/strong><\/span><\/h2><p>Many of the documents in this\u00a0project kit come in\u00a0.docx format so that you can customize them to your business needs, and add in any additional information you\u2019d like to include.<\/p><p>But here\u2019s the sweet part: All you have to do is customize the plan to your specific business goals and needs and hand it off to your assistant, confident she\u2019ll know EXACTLY what to do the ENTIRE MONTH.<\/p><p>And then, you can let out a sweet sigh of relief, confident that stuff\u2019s actually gonna get it done\u2026and finally book that much-needed mani\/pedi <em>(without guilt)<\/em>.<\/p><p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"][et_pb_column type=\"1_2\"][et_pb_blurb admin_label=\"The plan covers\" title=\"This Step-by-Step Plan Covers: (.doc format)\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%208%%\" icon_color=\"#74babb\" use_circle=\"off\" use_circle_border=\"off\" icon_placement=\"left\" animation=\"left\" background_layout=\"light\" use_icon_font_size=\"off\" header_font=\"|on|||\" header_font_size=\"30\" use_border_color=\"off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.102\" max_width_tablet=\"50px\"]<\/p><ul><li><strong><span style=\"font-size: 18pt;\">Getting Started<\/span><\/strong><ul><li><span style=\"font-size: 18pt;\">Marketing Strategy Overview<\/span><\/li><li><span style=\"font-size: 18pt;\">Timeline & Budget<\/span><\/li><\/ul><\/li><li><strong><span style=\"font-size: 18pt;\">Section One: Determine My Book-Writing Sweet Spot and Kindle Series Topic<br \/> <\/span><\/strong><ul><li><span style=\"font-size: 18pt;\">Step 1: Finding my Zone of Excellence and Ideal Reader<br \/> <\/span><\/li><li><span style=\"font-size: 18pt;\">Step 2: Research and Identify Strong, Hot Keywords and Titles<br \/> <\/span><\/li><li><span style=\"font-size: 18pt;\">Step 3: Determining the Type of Book<br \/> <\/span><\/li><\/ul><\/li><li><strong><span style=\"font-size: 18pt;\">Section Two: Use What We've Got!<br \/> <\/span><\/strong><ul><li><span style=\"font-size: 18pt;\">Step 4: Preparing My Pre-existing Content<br \/> <\/span><\/li><li><span style=\"font-size: 18pt;\">Step 5: Outlining Each Book<\/span><span style=\"font-size: 18pt;\"><br \/> <\/span><\/li><\/ul><\/li><li><span style=\"font-size: 18pt;\"><strong>Section Three: Writing, Production and Publication<br \/> <\/strong><\/span><ul><li><span style=\"font-size: 18pt;\">Step 6: Writing<br \/> <\/span><\/li><li><span style=\"font-size: 18pt;\">Step 7: Set Up Pre-Sales Elements<br \/> <\/span><\/li><li><span style=\"font-size: 18pt;\">Step 8: Get the Book Covers Set Up and Done<\/span><\/li><li><span style=\"font-size: 18pt;\">Step 9: Revising and Editing<\/span><\/li><li><span style=\"font-size: 18pt;\">Step 10: Launching the Book<\/span><\/li><li><span style=\"font-size: 18pt;\">Step 11: Formatting and Production<\/span><\/li><\/ul><\/li><li><strong><span style=\"font-size: 18pt;\">Section Four: Promotion and Marketing<br \/> <\/span><\/strong><ul><li><span style=\"font-size: 18pt;\">Step 12: Build the Series Platform<br \/> <\/span><\/li><li><span style=\"font-size: 18pt;\">Step 13: Look for Offline Opportunities<br \/> <\/span><\/li><li><span style=\"font-size: 18pt;\">Step 14: Advertising and Tracking<\/span><\/li><\/ul><\/li><\/ul><p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_2\"][et_pb_image src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2018\/04\/Your-Irresistible-Kindle-Book-Series-1.jpg\" show_in_lightbox=\"off\" url_new_window=\"off\" align=\"center\" force_fullwidth=\"off\" always_center_on_mobile=\"on\" use_border_color=\"off\" use_overlay=\"off\" show_bottom_space=\"on\" _builder_version=\"3.0.102\" box_shadow_style=\"preset1\" \/][\/et_pb_column][\/et_pb_row][et_pb_row background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"][et_pb_column type=\"4_4\"][et_pb_text admin_label=\"PLUS, You'll Also Get All These Materials Included Inside this Kit Too! \" background_layout=\"light\" text_orientation=\"left\" use_border_color=\"off\" border_color=\"#ffffff\" border_style=\"solid\" text_line_height=\"2em\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"]<\/p><p><span style=\"font-size: 36pt;\"><strong><span style=\"color: #e59b9b;\">PLUS, You'll Also Get All These Materials Included Inside this Kit Too!<\/span><\/strong><\/span><\/p><p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.97\"][et_pb_column type=\"1_2\"][et_pb_blurb admin_label=\"Templates + Worksheets + Swipe Files + And More!\" title=\"Templates + Worksheets + Swipe Files + And More!\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%209%%\" icon_color=\"#74babb\" use_circle=\"off\" use_circle_border=\"off\" icon_placement=\"left\" animation=\"off\" background_layout=\"light\" use_icon_font_size=\"off\" header_font=\"|on|||\" header_font_size=\"30\" use_border_color=\"off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.102\" max_width_tablet=\"50px\"]<\/p><ul><li><span style=\"font-size: 24px;\">\"About the Author\" Bio Book Page Template <em>(.docx)<\/em><\/span><\/li><li><span style=\"font-size: 24px;\">Amazon Author Page Template\u00a0<em> (.docx)<\/em><\/span><\/li><li><span style=\"font-size: 18pt;\">Amazon Bio Hook Worksheet<em> (.docx)<\/em><\/span><\/li><li><span style=\"font-size: 18pt;\">Book Outline Template Template <em>(.docx)<\/em><\/span><\/li><li><span style=\"font-size: 18pt;\">Book Series Development Template <em>(.docx)<\/em><\/span><\/li><li><span style=\"font-size: 18pt;\">Book Series Planning and Creation Template <em>(.docx)<\/em><\/span><\/li><li><span style=\"font-size: 18pt;\">Book Title Brainstorming Template <em>(.docx)<\/em><\/span><\/li><li><span style=\"font-size: 18pt;\">Content Organization Template <em>(.docx)<\/em><\/span><\/li><li><span style=\"font-size: 18pt;\">Cover Design Worksheet <em>(.docx)<\/em><\/span><\/li><li><span style=\"font-size: 18pt;\">Ideal Reader Template<em> (.docx)<\/em><\/span><\/li><li><span style=\"font-size: 18pt;\">Offline Opportunity Contact List Template <em>(.docx)<\/em><\/span><\/li><li><span style=\"font-size: 18pt;\">Offline Appearances Calendar <em>(.docx)<\/em><\/span><\/li><li><span style=\"font-size: 18pt;\">Guide to Working with a Cover Artist <em>(.docx)<\/em><\/span><\/li><\/ul><p>[\/et_pb_blurb][et_pb_blurb admin_label=\"Task Tracking Calendar (.doc format)\" title=\"Task Tracking Calendar (.doc format)\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%209%%\" icon_color=\"#74babb\" use_circle=\"off\" circle_color=\"#7EBEC5\" use_circle_border=\"off\" circle_border_color=\"#7EBEC5\" icon_placement=\"left\" animation=\"off\" background_layout=\"light\" text_orientation=\"left\" use_icon_font_size=\"off\" header_font=\"|on|||\" header_font_size=\"30\" use_border_color=\"off\" border_color=\"#ffffff\" border_style=\"solid\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"]<\/p><p><span style=\"font-size: 18pt;\">This calendar is such a simple, but powerful tool with task reminders to help your assistant stay on schedule, and meet your deadlines. She can print off a copy to keep on her desk, or she can add the tasks to her calendar in Basecamp or whatever project management system you use.<\/span><\/p><p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_2\"][et_pb_blurb admin_label=\"Checklists to Help You & Your Virtual Assistant Stay on Track (.doc format) \" title=\"4 Checklists to Help You & Your Virtual Assistant Stay on Track (.doc format) \" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%209%%\" icon_color=\"#74babb\" use_circle=\"off\" use_circle_border=\"off\" icon_placement=\"left\" animation=\"off\" background_layout=\"light\" use_icon_font_size=\"off\" header_font=\"|on|||\" header_font_size=\"30\" use_border_color=\"off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.102\" max_width_tablet=\"50px\"]<\/p><ul><li><span style=\"font-size: 18pt;\">Author Platform Promotion Checklist<\/span><\/li><li><span style=\"font-size: 18pt;\">Seeking Offline Opportunities Checklist<\/span><\/li><li><span style=\"font-size: 18pt;\">Amazon Promotional Image Checklist<\/span><\/li><li><span style=\"font-size: 18pt;\">Content Checklist<\/span><\/li><\/ul><p>[\/et_pb_blurb][et_pb_blurb admin_label=\"Monthly Results Report (.pdf format)\" title=\"Monthly Results Report (.pdf format)\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%209%%\" icon_color=\"#74babb\" use_circle=\"off\" circle_color=\"#7EBEC5\" use_circle_border=\"off\" circle_border_color=\"#7EBEC5\" icon_placement=\"left\" animation=\"off\" background_layout=\"light\" text_orientation=\"left\" use_icon_font_size=\"off\" header_font=\"|on|||\" header_font_size=\"30\" use_border_color=\"off\" border_color=\"#ffffff\" border_style=\"solid\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"]<\/p><p><span style=\"font-size: 18pt;\">This is a fill-in-the-blank report that your assistant can fill in at the end of every month. It will give you a snapshot of your business after the new marketing plan has been implemented, what your assistant worked on, and what else she can do to help you clear your plate. She can share achieved results, any unexpected hurdles that came up and and how she handled them, as well as any feedback she has.<\/span><\/p><p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"][et_pb_column type=\"4_4\"][et_pb_text admin_label=\"Here\u2019s a Few Examples of Some of the Items You\u2019ll Get: (not all items are shown)\" background_layout=\"light\" text_orientation=\"left\" text_line_height=\"2em\" use_border_color=\"off\" border_color=\"#ffffff\" border_style=\"solid\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"]<\/p><p><span style=\"font-size: 36pt;\"><strong><span style=\"color: #e59b9b;\">Here are a Few Examples of Some of the Items You\u2019ll Get: <\/span><\/strong><\/span><\/p><p>[\/et_pb_text][et_pb_text admin_label=\"Screenshots\" background_layout=\"light\" use_border_color=\"off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.102\"]<\/p><h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Step-by-Step Marketing Plan<\/strong><\/span><\/h1><h1 style=\"text-align: center;\"><img class=\"aligncenter wp-image-19168\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2018\/04\/kindle-book-series-marketing-plan-1024x294.png\" alt=\"\" width=\"726\" height=\"208\" \/><\/h1><h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Monthly Results Report<br \/> <\/strong><\/span><\/h1><p><img class=\"aligncenter wp-image-19169\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2018\/04\/monthly-results-plan-kindle-book-series-1024x222.png\" alt=\"\" width=\"596\" height=\"129\" \/><\/p><h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>\u00a0Task Tracking Calendar<\/strong><\/span><\/h1><p><img class=\"aligncenter wp-image-19184\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2018\/04\/kindle-book-series-Monthly-Task-Tracking-Calendar-1024x398.png\" alt=\"\" width=\"437\" height=\"170\" \/><\/p><h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>\"About the Author\" Bio Book Page Template<br \/> <\/strong><\/span><\/h1><p><img class=\"aligncenter wp-image-19170\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2018\/04\/about-author.png\" alt=\"\" width=\"341\" height=\"220\" \/><\/p><h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Amazon Author Page Template<br \/> <\/strong><\/span><\/h1><p><img class=\"aligncenter wp-image-19171\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2018\/04\/amazon-author-page-templatee-1024x336.png\" alt=\"\" width=\"552\" height=\"181\" \/><\/p><h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Amazon Bio Hook Worksheet<br \/> <\/strong><\/span><\/h1><p><img class=\"aligncenter wp-image-19172\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2018\/04\/amazon-bio-hook-sheet-1024x441.png\" alt=\"\" width=\"409\" height=\"176\" \/><\/p><h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong><span style=\"color: #9f958c;\">Book Outline Template<br \/> <\/span><\/strong><\/span><\/h1><p style=\"text-align: center;\"><img class=\"aligncenter wp-image-19173\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2018\/04\/book-outline-template-1024x441.png\" alt=\"\" width=\"446\" height=\"192\" \/><\/p><h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Book Series Development Template<br \/> <\/strong><\/span><\/h1><h1><strong><img class=\"aligncenter wp-image-19174\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2018\/04\/book-series-development-template-1024x189.png\" alt=\"\" width=\"695\" height=\"128\" \/><\/strong><\/h1><h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Book Series Planning and Creation Template<\/strong><\/span><\/h1><h1 style=\"text-align: center;\"><img class=\"aligncenter wp-image-19175\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2018\/04\/book-series-planning-and-creation-template-1024x379.png\" alt=\"\" width=\"625\" height=\"231\" \/><\/h1><h1 style=\"text-align: center;\"><strong><span style=\"color: #9f958c;\">Book Title Brainstorming Template<br \/> <\/span><\/strong><\/h1><p><img class=\"aligncenter wp-image-19176\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2018\/04\/book-title-brainstorming-template-1024x333.png\" alt=\"\" width=\"518\" height=\"168\" \/><\/p><h1 style=\"text-align: center;\"><strong><span style=\"color: #9f958c;\">Your Irresistible Kindle Book Series Checklists<\/span><br \/> <\/strong><\/h1><p><img class=\"aligncenter wp-image-19185\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2018\/04\/kindle-book-series-checklists-1024x440.png\" alt=\"\" width=\"470\" height=\"202\" \/><\/p><h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Content Organization Template<br \/> <\/strong><\/span><\/h1><p><img class=\"aligncenter wp-image-19177\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2018\/04\/content-organization-template-1024x191.png\" alt=\"\" width=\"600\" height=\"112\" \/><\/p><h1 style=\"text-align: center;\"><strong><span style=\"color: #9f958c;\">Cover Design Worksheet<br \/> <\/span><\/strong><\/h1><p><img class=\"aligncenter wp-image-19178\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2018\/04\/cover-design-worksheet-1024x442.png\" alt=\"\" width=\"449\" height=\"194\" \/><\/p><h1 style=\"text-align: center;\"><strong><span style=\"color: #9f958c;\">Ideal Reader Template<br \/> <\/span><\/strong><\/h1><h1 style=\"text-align: center;\"><img class=\"aligncenter wp-image-19179\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2018\/04\/ideal-reader-template-1024x330.png\" alt=\"\" width=\"549\" height=\"177\" \/><\/h1><h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Offline Opportunity Contact List Template<br \/> <\/strong><\/span><\/h1><p><img class=\"aligncenter wp-image-19180\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2018\/04\/offline-opportunity-contact-list-template-1024x440.png\" alt=\"\" width=\"452\" height=\"194\" \/><\/p><h1 style=\"text-align: center;\"><span style=\"color: #9f958c;\"><strong>Offline Appearances Calendar<br \/> <\/strong><\/span><\/h1><p><img class=\"aligncenter wp-image-19181\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2018\/04\/offline-appearance-calendar.png\" alt=\"\" width=\"284\" height=\"219\" \/><\/p><h1 style=\"text-align: center;\"><strong><span style=\"color: #9f958c;\">Guide to Working with a Cover Artist<br \/> <\/span><\/strong><\/h1><p><img class=\"aligncenter wp-image-19182\" src=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2018\/04\/guide-to-working-with-a-cover-artist-1024x268.png\" alt=\"\" width=\"700\" height=\"183\" \/><\/p><p>[\/et_pb_text][et_pb_text admin_label=\"Offer expires on\" background_layout=\"light\" text_orientation=\"center\" use_border_color=\"off\" text_line_height=\"2em\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" module_alignment=\"center\" _builder_version=\"3.0.102\"]<\/p><p style=\"text-align: center;\"><span style=\"font-size: 36pt; color: #e59b9b;\"><strong>This Project Kit Automatically Disappears on Thursday, May 31st at Midnight EST!<\/strong><\/span><\/p><p>[\/et_pb_text][et_pb_code _builder_version=\"3.0.102\"][COUNTDOWN id=\"16818\"][\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" fullwidth=\"off\" specialty=\"off\" transparent_background=\"off\" background_color=\"#e59b9b\" allow_player_pause=\"off\" inner_shadow=\"off\" parallax=\"off\" parallax_method=\"off\" padding_mobile=\"off\" make_fullwidth=\"off\" use_custom_width=\"off\" width_unit=\"on\" make_equal=\"off\" use_custom_gutter=\"off\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_last_edited=\"on|desktop\" prev_background_color=\"#ffffff\" next_background_color=\"#ffffff\"][et_pb_row background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"][et_pb_column type=\"4_4\"][et_pb_text admin_label=\"CTA\" background_layout=\"dark\" use_border_color=\"off\" text_line_height=\"2em\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.102\"]<\/p><p style=\"text-align: center;\"><span style=\"font-size: 36pt; color: #ffffff;\"><strong>Download the Plan + ALL of the Templates Now for Only $97!<\/strong><\/span><\/p><p>[\/et_pb_text][et_pb_button admin_label=\"buy now button\" button_url=\"https:\/\/cl225.infusionsoft.com\/app\/orderForms\/Project-Kit-Kindle-Book-Series\" url_new_window=\"off\" button_text=\"Click Here to Buy Now!\" button_alignment=\"center\" background_layout=\"dark\" custom_button=\"on\" button_bg_color=\"#74babb\" button_font=\"|on|||\" button_use_icon=\"off\" button_icon=\"%%180%%\" button_icon_placement=\"left\" button_on_hover=\"off\" button_text_size=\"60\" _builder_version=\"3.0.102\" \/][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" fullwidth=\"off\" specialty=\"off\" prev_background_color=\"#e59b9b\" next_background_color=\"#e59b9b\"][et_pb_row make_fullwidth=\"off\" use_custom_width=\"off\" width_unit=\"on\" use_custom_gutter=\"off\" padding_mobile=\"off\" allow_player_pause=\"off\" parallax=\"off\" parallax_method=\"off\" make_equal=\"off\" column_padding_mobile=\"on\" parallax_1=\"off\" parallax_method_1=\"off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"][et_pb_column type=\"4_4\"][et_pb_testimonial admin_label=\"Lisa Wells Testimonial\" job_title=\"Lisa Wells, LisaRWells.com\" url_new_window=\"off\" portrait_url=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2015\/09\/lisawellsatdesk.jpg\" quote_icon=\"on\" use_background_color=\"on\" background_color=\"#74babb\" background_layout=\"light\" text_orientation=\"left\" use_border_color=\"off\" border_color=\"#ffffff\" border_style=\"solid\" body_text_color=\"#ffffff\" quote_icon_color=\"#a89898\" saved_tabs=\"all\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" border_radii_portrait=\"on|90px|90px|90px|90px\"]<\/p><p><span style=\"color: #ffffff;\">I've loved Melissa since 2009\u00a0and everything she puts\u00a0out is golden. <strong>These project kits are complete time savers<\/strong>. If you are a\u00a0business owner, it has everything you need, a turnkey solution to hand over\u00a0to your assistant. If you are a VA, you will WOW your client by anticipating\u00a0their needs and<strong> having an organized system ready to go<\/strong>. Love these kits!<\/span><\/p><p>[\/et_pb_testimonial][et_pb_testimonial admin_label=\"Deanna Maio Testimonial\" job_title=\"Deanna Maio, DelegatedtoDone.com\" url_new_window=\"off\" portrait_url=\"https:\/\/timefreedombusiness.com\/program\/wp-content\/uploads\/sites\/9\/2015\/09\/DeannaMaio.jpg\" quote_icon=\"on\" use_background_color=\"on\" background_color=\"#74babb\" background_layout=\"light\" text_orientation=\"left\" use_border_color=\"off\" border_color=\"#ffffff\" border_style=\"solid\" body_text_color=\"#ffffff\" quote_icon_color=\"#a89898\" saved_tabs=\"all\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" border_radii_portrait=\"on|90px|90px|90px|90px\"]<\/p><p><span style=\"color: #ffffff;\">Melissa Ingold is a genius! She's taken all the work out of delegating tasks to your team with her Freedom Finder toolkits.\u00a0 It's so easy. You just <strong>open it up, answer a few questions and hand off the rest to your virtual assistant<\/strong>. Now an entire part of your business is handled and you're getting reports and status updates from your team without you having to beg for them. <strong>You don't have to understand how the entire process works and you don't have to build out the entire process<\/strong>. It's as turn-key as you can get. You'll get more accomplished in your business, without working harder, and your assistant will be happier because you're giving her everything she needs to be successful. It can't get better than that.\u00a0<\/span><\/p><p>[\/et_pb_testimonial][et_pb_text admin_label=\"Offer expires on\" background_layout=\"light\" text_orientation=\"center\" use_border_color=\"off\" text_line_height=\"2em\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" module_alignment=\"center\" _builder_version=\"3.0.102\"]<\/p><p style=\"text-align: center;\"><span style=\"font-size: 36pt; color: #e59b9b;\"><strong>This Project Kit Automatically Disappears on Thursday, May 31st at Midnight EST!<\/strong><\/span><\/p><p>[\/et_pb_text][et_pb_code _builder_version=\"3.0.102\"][COUNTDOWN id=\"16818\"][\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" fullwidth=\"off\" specialty=\"off\" transparent_background=\"off\" background_color=\"#e59b9b\" allow_player_pause=\"off\" inner_shadow=\"off\" parallax=\"off\" parallax_method=\"off\" padding_mobile=\"off\" make_fullwidth=\"off\" use_custom_width=\"off\" width_unit=\"on\" make_equal=\"off\" use_custom_gutter=\"off\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_last_edited=\"on|desktop\" prev_background_color=\"#ffffff\" next_background_color=\"#ffffff\"][et_pb_row background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"][et_pb_column type=\"4_4\"][et_pb_text admin_label=\"CTA\" background_layout=\"dark\" use_border_color=\"off\" text_line_height=\"2em\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.102\"]<\/p><p style=\"text-align: center;\"><span style=\"font-size: 36pt; color: #ffffff;\"><strong>Download the Plan + ALL of the Templates Now for Only $97!<\/strong><\/span><\/p><p>[\/et_pb_text][et_pb_button admin_label=\"buy now button\" button_url=\"https:\/\/cl225.infusionsoft.com\/app\/orderForms\/Project-Kit-Kindle-Book-Series\" url_new_window=\"off\" button_text=\"Click Here to Buy Now!\" button_alignment=\"center\" background_layout=\"dark\" custom_button=\"on\" button_bg_color=\"#74babb\" button_font=\"|on|||\" button_use_icon=\"off\" button_icon=\"%%180%%\" button_icon_placement=\"left\" button_on_hover=\"off\" button_text_size=\"60\" _builder_version=\"3.0.102\" \/][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" fullwidth=\"off\" specialty=\"off\" prev_background_color=\"#e59b9b\" next_background_color=\"#e59b9b\"][et_pb_row background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"][et_pb_column type=\"4_4\"][et_pb_text admin_label=\"Here\u2019s 3 Reasons Why Investing in this Project Toolkit Will Save You Time & Can Make You Money\u2026\" background_layout=\"light\" text_orientation=\"left\" use_border_color=\"off\" border_color=\"#ffffff\" border_style=\"solid\" text_line_height=\"2em\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"]<\/p><p style=\"text-align: left;\"><span style=\"font-size: 36pt; color: #e59b9b;\"><strong>3 Reasons Why You Need this Project Kit...<\/strong><\/span><\/p><p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"][et_pb_column type=\"1_3\"][et_pb_blurb admin_label=\"Grow Your Biz + Make Money\" title=\"Grow Your Biz + Make Money\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%257%%\" icon_color=\"#74BABB\" use_circle=\"off\" circle_color=\"#7EBEC5\" use_circle_border=\"off\" circle_border_color=\"#7EBEC5\" icon_placement=\"left\" animation=\"left\" background_layout=\"light\" text_orientation=\"left\" use_icon_font_size=\"off\" header_font=\"|on|||\" header_font_size=\"30\" use_border_color=\"off\" border_color=\"#ffffff\" border_style=\"solid\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"]<\/p><p>Now your assistant can stop\u00a0wasting her\u00a0time and your money working on dead-end tasks that lead you nowhere! These kits give her direction for working on real projects that will actually help you grow your business and\u00a0your income.<\/p><p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_blurb admin_label=\"Save Money + Boost Your ROI\" title=\"Save Money + Boost Your ROI\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%257%%\" icon_color=\"#74babb\" use_circle=\"off\" circle_color=\"#7EBEC5\" use_circle_border=\"off\" circle_border_color=\"#7EBEC5\" icon_placement=\"left\" animation=\"left\" background_layout=\"light\" text_orientation=\"left\" use_icon_font_size=\"off\" header_font=\"|on|||\" header_font_size=\"30\" use_border_color=\"off\" border_color=\"#ffffff\" border_style=\"solid\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"]<\/p><p>Paying your assistant by the hour can really add up, especially if the tasks you assign really aren\u2019t doing anything for your business, and your outsourcing dollars are being wasted on dead-end projects. Using this\u00a0project\u00a0kit will shave hours off your invoice\u00a0because she won\u2019t have to start from scratch \u2013 and she\u2019ll be able to easily \u201crinse\u00a0+ repeat\u201d it whenever you want \u2013 no more wasted money on tasks that don\u2019t get results.<\/p><p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_blurb admin_label=\"Save Time + Avoid Frustration\" title=\"Save Time + Avoid Frustration\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%257%%\" icon_color=\"#74babb\" use_circle=\"off\" circle_color=\"#7EBEC5\" use_circle_border=\"off\" circle_border_color=\"#7EBEC5\" icon_placement=\"left\" animation=\"left\" background_layout=\"light\" text_orientation=\"left\" use_icon_font_size=\"off\" header_font=\"|on|||\" header_font_size=\"30\" use_border_color=\"off\" border_color=\"#ffffff\" border_style=\"solid\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"]<\/p><p>Your time is crazy valuable, \u00a0so why waste it with tons of back-and-forth emails as you try to explain to your assistant exactly what you want done. With this project kit, you don\u2019t even need to know\u00a0<em>\u2018exactly what you want done\u2019,\u00a0<\/em>because she\u2019ll have tons of templates and tools that will help her get right to work.<\/p><p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=\"row\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"][et_pb_column type=\"4_4\"][et_pb_text background_layout=\"light\" text_orientation=\"center\" use_border_color=\"off\" border_color=\"#ffffff\" border_style=\"solid\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" module_alignment=\"center\"]<\/p><p style=\"text-align: center;\"><span style=\"font-size: 36pt; color: #e59b9b;\"><strong>Frequently Asked Questions<\/strong><\/span><\/p><p>[\/et_pb_text][et_pb_toggle admin_label=\"Can I Give this Kit to My Assistant?\" title=\"Can I Give this Kit to My Assistant?\" open=\"off\" use_border_color=\"off\" border_color=\"#ffffff\" border_style=\"solid\" title_font=\"|on|||\" title_font_size=\"25\" closed_toggle_background_color=\"#74babb\" title_text_color=\"#ffffff\" icon_color=\"#000000\" body_text_color=\"#000000\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"]<\/p><h3><strong>Can I Give this Kit to My Assistant?<\/strong><\/h3><p>Yes. You have permission to give this kit to your assistant and other team members to work on your business projects for you.<\/p><p>[\/et_pb_toggle][et_pb_toggle admin_label=\"I\u2019m Not Ready to Hire an Assistant - Can I Still Use this kit?\" title=\"I\u2019m Not Ready to Hire an Assistant - Can I Still Use this kit?\" open=\"off\" use_border_color=\"off\" border_color=\"#ffffff\" border_style=\"solid\" title_font=\"|on|||\" title_font_size=\"25\" closed_toggle_background_color=\"#74babb\" title_text_color=\"#ffffff\" icon_color=\"#000000\" body_text_color=\"#000000\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"]<\/p><h3><strong>I\u2019m Not Ready to Hire an Assistant - Can I Still Use this kit?<\/strong><\/h3><p>Absolutely! You can use this for your own personal use to help you fast-track a business project or task. You'll save so much time + energy by using\u00a0all the items in the kit.<\/p><p>By documenting your business marketing and tasks, and building your library of training content now, you'll be in a much better position when you are ready to hire an assistant.<\/p><p>[\/et_pb_toggle][et_pb_toggle admin_label=\"Are the Documents Editable or Are They Only in PDF?\" title=\"Are the Documents Editable or Are They Only in PDF?\" open=\"off\" use_border_color=\"off\" border_color=\"#ffffff\" border_style=\"solid\" title_font=\"|on|||\" title_font_size=\"25\" closed_toggle_background_color=\"#74babb\" title_text_color=\"#ffffff\" icon_color=\"#000000\" body_text_color=\"#000000\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"]<\/p><h3><strong>Are the Documents Editable or Are They Only in PDF?<\/strong><\/h3><p>Some of the documents in this kit are editable, therefore they can be edited by you and your team. For instance, the step-by-step marketing plan is always in .doc format, and so are any email templates.<\/p><p>However, some of the items in the kit may be in PDF format. Generally, the only items that are in PDF format are the items that do not need customizing. For example, a flowchart would be in PDF format.<\/p><p>[\/et_pb_toggle][et_pb_toggle admin_label=\"I\u2019m a Virtual Assistant - Can I Use this Kit to Help My Clients?\" title=\"I\u2019m a Virtual Assistant - Can I Use this Kit to Help My Clients?\" open=\"off\" use_border_color=\"off\" border_color=\"#ffffff\" border_style=\"solid\" title_font=\"|on|||\" title_font_size=\"25\" closed_toggle_background_color=\"#74babb\" title_text_color=\"#ffffff\" icon_color=\"#000000\" body_text_color=\"#000000\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"]<\/p><h3><strong>I\u2019m a Virtual Assistant - Can I Use this Kit to Help My Clients?<\/strong><\/h3><p>Yes. You have permission to use this kit to help you work on a project for your client.\u00a0In fact, your clients will be impressed that you have all these amazing tools on hand to assist them with their business projects.<\/p><p>Using this kit will make your job so much easier + a lot more fun when you don't have to create things from scratch <em>(like writing all those\u00a0autoresponder emails or creating a telesummit speaker kit)<\/em>.<\/p><p>Plus, this kit has the added benefit of teaching of YOU how to do something - which means, you can turn around and offer it as a new service to your clients.<\/p><p>[\/et_pb_toggle][et_pb_toggle admin_label=\"Is this Private Label Rights Content (PLR)?\" title=\"Is this Private Label Rights Content (PLR)?\" open=\"off\" use_border_color=\"off\" border_color=\"#ffffff\" border_style=\"solid\" title_font=\"|on|||\" title_font_size=\"25\" closed_toggle_background_color=\"#74babb\" title_text_color=\"#ffffff\" icon_color=\"#000000\" body_text_color=\"#000000\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"]<\/p><h3><strong>Is this Private Label Rights Content (PLR)?<\/strong><\/h3><p>NO. You do NOT have permission to resell this kit in any way to your customers or clients.<\/p><p>You can NOT give this kit away for free.<\/p><p>This kit is intended for internal use within your own business.<\/p><p>[\/et_pb_toggle][et_pb_toggle admin_label=\"What are the Terms of Use on This Kit?\" title=\"What are the Terms of Use on This Kit?\" open=\"off\" use_border_color=\"off\" border_color=\"#ffffff\" border_style=\"solid\" title_font=\"|on|||\" title_font_size=\"25\" closed_toggle_background_color=\"#74babb\" title_text_color=\"#ffffff\" icon_color=\"#000000\" body_text_color=\"#000000\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"]<\/p><h3><strong>What are the \"Terms of Use\"\u00a0for\u00a0This Kit?<\/strong><\/h3><div class=\"breadcrumb\">\u00a0<\/div><article class=\"post-522 page type-page status-publish entry\"><header class=\"entry-header\"><\/header><div class=\"entry-content\"><p><strong>This kit is intended for personal business use only:<\/strong><\/p><p><strong>YOU CAN:<\/strong><\/p><ul><li>Use the toolkit yourself in your business.<\/li><li>Give it to your virtual assistant and other team members to work on your business projects.<\/li><li>Use the toolkit to provide services to your own paid clients.<\/li><\/ul><p><strong>YOU CANNOT:<\/strong><\/p><ul><li>Resell this kit in any way to your customers, clients, or members as this is not PLR.<\/li><li>Give this kit away for free.<\/li><\/ul><p>If you have questions about these terms of use, please <a href=\"https:\/\/ingoldmarketinginc.zendesk.com\/home\" target=\"_blank\" rel=\"noopener noreferrer\">contact my team<\/a> and ask.<\/p><\/div><\/article><p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=\"row\" make_fullwidth=\"off\" use_custom_width=\"off\" width_unit=\"on\" use_custom_gutter=\"off\" padding_mobile=\"off\" allow_player_pause=\"off\" parallax=\"off\" parallax_method=\"off\" make_equal=\"off\" parallax_1=\"off\" parallax_method_1=\"off\" column_padding_mobile=\"on\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"][et_pb_column type=\"4_4\"][et_pb_text admin_label=\"Offer expires on\" background_layout=\"light\" text_orientation=\"center\" use_border_color=\"off\" text_line_height=\"2em\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" module_alignment=\"center\" _builder_version=\"3.0.102\"]<\/p><p style=\"text-align: center;\"><span style=\"font-size: 36pt; color: #e59b9b;\"><strong>This Project Kit Automatically Disappears on Thursday, May 31st at Midnight EST!<\/strong><\/span><\/p><p>[\/et_pb_text][et_pb_code _builder_version=\"3.0.102\"][COUNTDOWN id=\"16818\"][\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" fullwidth=\"off\" specialty=\"off\" transparent_background=\"off\" background_color=\"#e59b9b\" allow_player_pause=\"off\" inner_shadow=\"off\" parallax=\"off\" parallax_method=\"off\" padding_mobile=\"off\" make_fullwidth=\"off\" use_custom_width=\"off\" width_unit=\"on\" make_equal=\"off\" use_custom_gutter=\"off\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_last_edited=\"on|desktop\" prev_background_color=\"#ffffff\"][et_pb_row background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"][et_pb_column type=\"4_4\"][et_pb_text admin_label=\"CTA\" background_layout=\"dark\" use_border_color=\"off\" text_line_height=\"2em\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.102\"]<\/p><p style=\"text-align: center;\"><span style=\"font-size: 36pt; color: #ffffff;\"><strong>Download the Plan + ALL of the Templates Now for Only $97!<\/strong><\/span><\/p><p>[\/et_pb_text][et_pb_button admin_label=\"buy now button\" button_url=\"https:\/\/cl225.infusionsoft.com\/app\/orderForms\/Project-Kit-Kindle-Book-Series\" url_new_window=\"off\" button_text=\"Click Here to Buy Now!\" button_alignment=\"center\" background_layout=\"dark\" custom_button=\"on\" button_bg_color=\"#74babb\" button_font=\"|on|||\" button_use_icon=\"off\" button_icon=\"%%180%%\" button_icon_placement=\"left\" button_on_hover=\"off\" button_text_size=\"60\" _builder_version=\"3.0.102\" \/][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","_et_gb_content_width":"","footnotes":""},"class_list":["post-24044","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/timefreedombusiness.com\/program\/wp-json\/wp\/v2\/pages\/24044","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/timefreedombusiness.com\/program\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/timefreedombusiness.com\/program\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/timefreedombusiness.com\/program\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/timefreedombusiness.com\/program\/wp-json\/wp\/v2\/comments?post=24044"}],"version-history":[{"count":28,"href":"https:\/\/timefreedombusiness.com\/program\/wp-json\/wp\/v2\/pages\/24044\/revisions"}],"predecessor-version":[{"id":40983,"href":"https:\/\/timefreedombusiness.com\/program\/wp-json\/wp\/v2\/pages\/24044\/revisions\/40983"}],"wp:attachment":[{"href":"https:\/\/timefreedombusiness.com\/program\/wp-json\/wp\/v2\/media?parent=24044"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}