General Inquiries about Interviews + Joint Ventures
Our business hours are Monday – Friday, 8am to 5pm EST.
We typically respond within one business day (we do take weekends and holidays off). Sometimes response may take 2-3 days. We promise to always respond as promptly and as thoroughly as possible.
Submit at Ticket & Read FAQ’s – Client Care Help Desk (this is the BEST + FASTEST way to reach us)
Email – firstname.lastname@example.org
Phone – 888-966-9115 (leave a voicemail message)
Client Login + Product Support
If you’ve signed up for one of my products (paid or free) and did not receive your login or download details, chances are the email was filtered. You may want to check your spam or trash folder, and in Gmail, check your promotions tab.
Please follow the steps below to get assistance.
1) Add email@example.com to your whitelist in your email account. This will ensure our reply as well as future emails do not get filtered.
2) If you remember the email you used when ordering your product, you can click here to reset your password.
If you do not know which email is associated with your account, or you don’t receive the password reset email within a reasonable time frame, please submit a support ticket letting us know the name of the product you ordered and your paypal address so we can find the order and assist you.
Interview + Speaker Request
Melissa would love to hear about your event or interview idea or to discuss creating a giveaway for your audience or doing an affiliate promotion.
If you’re interested in interviewing Melissa on your blog, podcast, teleseminar, webinar, etc., please submit your request by filling out this form and if she feels like you’d be a great fit, her team will contact you within 3 business days to discuss moving forward.
In return, Melissa will be more than happy to promote your interview/event on her social media pages and if appropriate, to her lists.